Dyzio
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Pricing

What Dyzio costs

A one-off installation, then a fixed subscription with conversations included. No commission on rides and no surcharge on bookings.

The price in three steps

  1. To start

    PLN 2,000

    net, once

    Installation

    We move your data over and teach Dyzio your city.

    See what we do

  2. Every month

    PLN 1,999

    net

    Subscription

    A line that answers around the clock and takes many calls at once. Plus service and care.

    Promotion: 1,500 conversations included

    One-month contract

  3. Above 1,500 conversations a month

    PLN 1

    net for each further conversation

    Further conversations

    No commission on rides and no surcharge on bookings.

For comparison

One full-time dispatcher PLN 5,963.77 a month

minimum wage from 1 January 2027, with the employer's contributions

Dyzio's subscription PLN 1,999 net a month

For the cost of one full-time job you get almost 3 months of the subscription with 1,500 conversations included. Up to 5,464 conversations a month, Dyzio's whole bill stays within the cost of one full-time job.

Installation

Dyzio gets to know your company before it takes its first call

This is one-off work by our team, which is why you pay for it once.

  1. 1/5

    We get to know your company

    We come to you and agree when Dyzio should answer, which dispatch system and phone system you use and what rules apply at your company.

  2. 2/5

    We bring over and tidy up your data

    We take the ride history from your system: who calls, where from and where to. We merge duplicates and fix typos, so that "the usual" means the right address.

  3. 3/5

    We teach Dyzio your city

    Streets, well-known places, taxi ranks and zones, plus your drivers and regular customers.

  4. 4/5

    We connect the line and your system

    Dyzio already works with RT3000 and MamTaxi; for another system we check the connection on our first call. Your phone number stays the same.

  5. 5/5

    We test the calls before go-live

    Before the first customer calls, we test conversations on your addresses and adjust what is specific to your city.

How long it takes depends on your dispatch and phone systems; we will give you a concrete date after a short conversation. After go-live, looking after Dyzio is part of the subscription.

Subscription

Every month you get a line that never sleeps

One fixed fee covers everything Dyzio needs to work.

  • Answers around the clock

    At night, on holidays and at the peak, with no rota and no stand-ins.

  • Many calls at once

    When several people call, each of them hears Dyzio straight away. How many calls at once depends on your phone system. We check this during the installation.

  • Service and care

    After go-live we review call recordings, fine-tune what is specific to your city and make sure Dyzio keeps working.

  • 1,500 conversations as a promotion

    Included in the subscription, with no end date.

Work out your bill

Move the slider or type a number. Only the conversations Dyzio answers count.

conversations

Total: PLN 3,499 a month, net

The subscription includes 1,500 conversations; every further one costs PLN 1 net.

Not sure how many conversations Dyzio will answer? See below how your company works.

DyzioMonthly bill

amounts net
Subscription with 1,500 conversations
PLN 1,999.00
Further conversations: 1,500 × PLN 1
PLN 1,500.00
Total per month
PLN 3,499.00
Average per conversation
PLN 1.17
First month with the installation
PLN 5,499.00

Prices are net; VAT is added.

Your company

See how your dispatch room works over a day

Choose the size of your company. We will show how many people it takes for someone to always answer, when calls go unanswered and what Dyzio can take over.

Size of the company

Calls in each hour of the day

Today: red shows the calls nobody answers.

A simulation of an average day; your traffic may look different.

Medium. The busiest hour is 9:00: 36 calls an hour. On the rota: 9 people. Unanswered: 1,681 calls a month.

What should Dyzio take over?

Today

People on the rota

9

8.3 full-time jobs

Why so many?

Your dispatchers are at the phone for 40 hours a day in total, which is 1,200 hours a month. A full-time employee is at the phone for about 144 hours a month on average (days off, 26 days of paid leave, about 15 days of sick leave on average). 1,200 ÷ 144 = 8.3 full-time jobs, so 9 people on the rota. We count the cost in full-time jobs: 8.3 full-time jobs means, for example, 8 people full-time and 1 part-time.

Staff cost per month

PLN 50,756

with contributions and the night allowance

Unanswered calls

1,681

per month, 11% of all calls

assuming a call lasts 60 s and a caller waits 20 s on average

One night-time call costs

PLN 5.42

with Dyzio PLN 1.12 per conversation on average

When a dispatcher works alone, they are entitled to 50 minutes of breaks a day. With Dyzio, no call goes unanswered during that time.

With Dyzio

Today the people at the phone cost PLN 50,756 a month

Choose “In tandem” or “Nights” to see what Dyzio changes.

Enter your own numbers

Start from the chosen size and change whatever you like. The result updates by itself.

Dispatcher shifts

Where the numbers come from

Efficiency

Where the saving comes from

Four situations every dispatch room knows.

  • Cost of one answered call, hour by hour

    Point at a bar or tap it to see where the amount comes from.

    Cost of one answered call: up to PLN 8.44 at night, from PLN 2.60 by day. With Dyzio a conversation costs PLN 1.12 on average, the same at any hour.

    You pay for conversations, not for waiting

    A dispatcher's hour at 3:00 costs as much as at 9:00, plus the night allowance. Few people call at night, so one conversation costs several times as much. With Dyzio a conversation costs the same at any hour.

  • The peak without extra staff

    At the peak, some callers ask where their taxi is or want to change or cancel a ride. Dyzio handles those at once, and your dispatchers take the new bookings. Nobody waits in a queue.

  • A break without silence on the line

    A dispatcher has a right to breaks. When they step out for a coffee, Dyzio answers the phone.

  • Nights without a rota

    No night allowance, no stand-ins and no hunting for volunteers for night shifts.

Your team does the work that needs a person.

Questions

Questions about the price

In short: what you pay for and what you get.

What do I pay for with the installation?

For one-off work by our team: we move the history of rides and customers over from your system, tidy up the addresses, teach Dyzio your city, your drivers and regular customers, connect the line and test the calls.

How long does the installation take?

It depends on your dispatch and phone systems. Dyzio already works with RT3000 and MamTaxi, another system has to be connected to it first. We will give you a concrete date after a short conversation.

What does the subscription include?

An active line that answers around the clock and many calls at once, plus service and care after go-live. As a promotion the subscription includes 1,500 conversations a month.

How long is the contract?

For a month, so you are not tied in for long.

How long does the promotion last?

It has no end date.

What if there are fewer than 1,500 conversations?

You pay only the subscription. All conversations up to 1,500 are included.

Do I pay a commission on rides?

No. We take no commission on rides and no surcharge on bookings.

I use a system other than RT3000 or MamTaxi. What then?

The connection needs four things: reading the company's details and price list, creating a booking, cancelling a booking and checking ride status. On our first call we will check how to connect your system to Dyzio.

Who takes over what Dyzio cannot handle at night, when no dispatcher is on duty?

Dyzio puts the caller through to the number you choose, for example the person on call. If nobody answers or there is no such number, Dyzio tells the caller plainly that it cannot put them through to a person right now.

Are the prices net?

Yes, VAT is added to the prices.

Can I try Dyzio before buying?

Yes. On the demo page you can talk to Dyzio in your browser after verifying your number by text message.

Try Dyzio before you pay

Talk to Dyzio in your browser, or tell us how your company works.

Talk to Dyzio Write to us